Privacy policy

The 333 Suites - Privacy Policy

Last updated: October 2025

This Privacy Policy describes how Cincy STR, LLC (“we,” “our,” “us”), doing business as ‘ The 333 ’ Suites , and operated by Grand Welcome, collects, uses, and protects personal information from guests, visitors, and users (“you,” “your”) in connection with our short - term rental and hospitality services.

1. Information We Collect

We collect personal information to provide and improve our services. This includes:

Identity Information: Full name, date of birth, and government-issued identification (if required for check-in).
Contact Information: Email address, phone number, and mailing address.
Payment Information: Payment method, billing address, and transaction history (processed securely through third-party booking platforms).
Reservation Details: Dates of stay, guest preferences, and any communications related to your booking.
Technical Data: IP address, device type, and browsing behavior on our website or associated listings.
Security Data: CCTV footage or on-site camera recordings for property safety and guest security.
Cookies & Analytics: Information gathered via cookies and tracking tools such as Google Analytics to improve our website performance and marketing.

2. How We Collect Information

Your information is collected through:

Third-party booking platforms such as Airbnb and VRBO, which share limited guest data necessary to manage reservations.
Direct communications (email, phone, or in-person) between you and our management team.
Automated technologies (cookies and analytics) when you visit our website or view our property listings online.

3. How We Use Your Information

We may use your personal information for the following purposes:

To process reservations and manage bookings.
To communicate check-in details, policies, and updates regarding your stay.
To verify guest identity and ensure property security.
To comply with local laws and regulations.
To maintain, analyze, and improve our guest experience and website performance.
For marketing or promotional purposes (only when permitted by law).

4. Sharing of Information

We share your information only when necessary to deliver our services:

With third-party booking partners (Airbnb, VRBO, Grand Welcome).
With service providers who assist with cleaning, maintenance, guest support, or payment processing.
With legal or regulatory authorities when required by law or to protect property and guest safety.

We do not sell or rent guest information to third parties.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. CCTV footage is typically stored for a limited period before automatic deletion.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Request access to or correction of your data.
Request deletion of your information (subject to legal and operational limitations).
Opt out of marketing communications at any time.

Requests may be submitted to hello@the333suites.com or through your booking platform.

8. Cookies & Tracking

Our website and listings may use cookies or similar technologies to enhance your browsing experience and collect usage analytics. You can disable cookies through your browser settings, though this may affect certain site features.

9. Third-Party Links

Our website and listings may contain links to third-party sites such as Airbnb, VRBO, or Grand Welcome. We are not responsible for their privacy practices and encourage you to review their policies separately.

10. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Revisions will be posted with an updated effective date at the top of this page.

Privacy Policy