Terms and Conditions - The 333 Suites

Terms & Conditions

The 333 Suites - Terms & Conditions

Last updated: October 2025

These Terms & Conditions (“Agreement”) govern the reservation and occupancy of ‘ The 333 ’ Suites , owned by Cincy STR, LLC and operated by Grand Welcome of Cincinnati, OH and Northern, KY (“we,” “us,” “our”). By booking and staying at our property, you (“Guest,” “you,” “your”) agree to comply with all terms, conditions, and house rules set forth herein.

1. Booking and Cancellation Policy

Balance Due: The total balance is due at the time of booking
Cancellation: Guests may cancel for a full refund up to seven (7) days prior to arrival.
After 7 Days: Cancellations made within seven (7) days of check-in will receive only a cleaning fee refund.
Platform Policies: If booking through a third-party platform (e.g., Airbnb or VRBO), theiradditional terms and timelines may also apply.

2. Check-in and Check-out

Check-In: 4:00 PM
Check-Out: 10:00 AM

Late check-out may be available upon request. Unauthorized late departures will incur a $50 fine per 30 minutes past the stated time.

3. Security Deposit and Damage Policy

No standard damage deposit is required. However, guests are responsible for any damage,excessive cleaning, missing items,or violations that occur during their stay. Associated costs may be charged to the credit card on file

4. General Property and Guest Conduct

Guests agree to:

Treat the property with respect and care.
Follow all posted signage, rules, and local ordinances.
Report damages or maintenance concerns immediately to management.
Use appliances and amenities only as intended.

Violation of these terms may result in immediate eviction without refund.

5. House Rules and Guest Responsibilities

Guests must be 25 years or older to book this property. By confirming your reservation, you acknowledge and agree to follow all rules listed below.

A. General Conduct

No Pets: This property is not pet friendly. Evidence of animals will result in additional cleaning fees.
No Smoking: Smoking is strictly prohibited indoors. Violation incurs a charge of up to $2,500 for odor and damage remediation.
Quiet Hours: 9:00 PM – 8:00 AM. Noise must remain under 60 dBA at all times. Violations are subject to a $500 fine and potential eviction.
No Events or Parties: Parties, events, and gatherings are strictly prohibited unless pre-approved by management. Violation results in a $350 inspection fee, eviction, and forfeiture of all payments.
No Unauthorized Photography or Filming without written approval.
Occupancy Limits: Only registered guests may stay overnight. Each additional unauthorized guest is subject to a $500 per-person fine.

B. Check-Out Procedures

Set the thermostat to 72°F (summer) or 68°F (winter).
Leave used linens on the beds and towels in respective bathrooms.
Wash all dishes and remove all trash from the property.
Ensure all windows and doors are securely locked.

C. Pool, Spa, or Hot Tub Use (if applicable)

No diving, glass containers, or intoxicated individuals in or near pools or spas.
Children must never be left unattended.
Guests use pools and spas at their own risk.
By booking, guests agree to the Pool Liability Waiver.

6. Maintenance, Repairs, and Utilities

We strive to ensure all property features are in proper working order.

Reporting Issues: Notify management promptly of any maintenance problems.
No Refunds: Refunds are not provided for equipment malfunctions, temporary outages, or maintenance delays.
Utilities: Normal usage is included in your stay. Excessive usage or unauthorized pool heating may incur additional charges.

7. Parking

Guests must adhere to local parking regulations.
Violations or towing fees are the sole responsibility of the guest.
Maximum number of vehicles is specified in your booking confirmation.

8. Safety and Security

No illegal activity, weapons, fireworks, or hazardous materials are permitted.
Exterior areas may be monitored by video surveillance and noise sensors for security and compliance.
Do not tamper with safety equipment or surveillance devices.
Management reserves the right to enter the property for inspections or emergencies as needed.

9. Host Cancellation Policy

If the reserved property becomes unavailable due to unforeseen circumstances, Grand Welcome may substitute a comparable property or cancel the reservation and issue a full refund of all payments received.

10. Liability and Indemnification

Guests agree to:

Assume all risks of injury or loss during their stay.
Hold harmless Cincy STR, LLC, Grand Welcome, and their affiliates from any liability related to accidents, theft, injury, or damages.
Acknowledge that all amenities are used at your own risk.

11. Personal Property and Lost Items

Guests are responsible for securing their valuables. Lost items may be shipped at guest expense (minimum $25 handling fee).

Management is not liable for lost, stolen, or left-behind items.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Ohio, USA, and any disputes shall be resolved in the courts of Hamilton County, Ohio.

13. Acceptance

By booking and occupying the property, you acknowledge that you have read, understood, and agree to abide by all Terms & Conditions and House Rules. Violation of these terms may result in additional charges, eviction, and forfeiture of all payments.